AT&T Attack Reveals 73 Million Customer Records Exposed On The Dark Web
In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for about 7.6 million current AT&T account holders and 65.4 million former users, totaling approximately 73 million affected accounts.
AT&T shared that the data released contained passcodes (PIN numbers) and Social Security numbers from 2019 or earlier and did not contain any other personal financial information or call history but could possibly include e-mail and mailing addresses, phone numbers and birthdates.
The Safest Way To Shop For Mother’s Day Online
Are you planning on buying gifts for the special women in your life for Mother’s Day? If you shop online, there are a few ways to do it SAFELY. During the holidays, cybercriminals ramp up various scams to capitalize on innocent people looking for gifts online. These scams range from fake offers to sham giveaways, all with the goal of stealing your money and information. Times and technology have changed drastically in just the last year, meaning what kept you safe before is no longer enough. In today’s article, we’ll share the best way to pay for your online purchases, the common scams to look out for and the top online shopping best practices to keep you safe.
10 Things Great IT Providers Always Do
What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At TC Technologies, Inc., we believe there are many deciding factors that separate even the good from the great providers, but when our clients switch from their old companies to us, we get the same feedback over and over. The problem isn’t that they didn’t know they had bad support; they just didn’t know what good support was.
In today’s blog, we’re sharing 10 things top-level IT providers always do. It’s time to stop settling for tech headaches and subpar service that could be putting you and your company at risk. Great IT providers...
1. They answer the phone during emergencies.
If you have an emergency, you don’t have time to wait on hold or leave a message and hope for a call back; you need help NOW! Reliable IT providers know that time matters and will either answer their calls live or respond in 30 minutes or less.
What Is Bad IT Support Costing Your Business?
In our technology-driven world, efficient IT support is the backbone of any successful business. From ensuring seamless operations to safeguarding sensitive data, reliable IT services are crucial for maintaining productivity and protecting your bottom line. However, not all IT support is created equal, and the cost of settling for subpar services can result in expensive consequences for your business. Bad IT service can negatively affect employee productivity, customer happiness and operational efficiency and quickly eat into your profits. In this blog post, we’ll explore some of the hidden costs of bad IT support and how it could be impacting your business in ways you might not have considered.
Boosting Workplace Productivity
"Productivity" is one of those buzzwords that you've likely heard all your working life. But what does it really mean and how can you boost it in today's complex world? Here are all the tips you need to succeed.
What Is Workplace Productivity?
In its simplest form, "workplace productivity" is about getting things done at work. No big deal, right?
The truth, however, is that your company's definition of productivity should be more intricate than that. You may want to ask yourself questions like these:
Sustainable Technology in the Office
In today's world, it's more important than ever to focus on sustainability--not just because your customers and employees expect it, but because it's the smartest way to stay efficient. But can sustainability extend to your hardware and software investments?
For today's tip, we'll cover sustainable technology and how to leverage it in your office.
Perspectives on Sustainable Technology
When it comes time to choose and implement sustainable office technology, you need a way to guarantee buy-in--and not just from company leaders. Consider these key perspectives:
Guide to Managed Services for Education
Managed services can take many forms depending on the organization, industry, and need being served. When it comes to education, however, managed services are particularly beneficial. Here's everything you need to know to leverage these solutions in your educational organization.
Managed Services, Defined
The most important thing to know about managed services solutions is that they're not the same as outsourcing. They're certainly similar--for example, you still choose a third-party partner to take on your responsibilities and provide support in certain areas--but the key difference is that you don't give up control. In reality, it's more like a partnership.
Take a look at this quick glossary of managed services terms to see how everything fits together:
Technology Solutions for Customer Service
With so much competition in today's business world, you need to stand out from the crowd--and the best way to do that is through stellar customer service. Fortunately, with the right tech solutions, you can take your company from "good" to "great" in your audience's eyes.
Today's tech tip is all about leveraging technology in smart ways to boost customer service and win ongoing loyalty.
The Truth About Customer Service
You can have the best product or offering in the world--but if your customer service leaves anything to be desired, shoppers will go straight to the competition.
Here's what customers want from you:
Printer Offline? Start Here
If your workflow is grinding to a halt because of a "printer offline" message, you've come to the right place. Today's tech tip is all about getting your printers back on their feet and on your network. Here's how to start printing again in no time!
Printer Offline: What It Means
Before you start looking for solutions, it's important to know what you're actually dealing with.
The "printer offline" status generally appears on your computer when you're trying to start a print job. You might see it when you go to select the printer you want to use, or in an error message after you've already started your print. The simple explanation is that the two machines can't communicate--and although the word "offline" might imply a network issue, there are plenty of other potential explanations.
Signs of a High-Quality Printer
Are you in the market for a new printer? With so many makes and models on the market these days, it can be difficult to know which machine is best for your business--and whether you're getting a good deal. Here are a few ways to ensure you've found a high-quality printer that will keep its promises.
Why a Good Printer Matters
Whether you're looking for network printers, multifunction devices, or something like a production printer, there's one rule to keep in mind: Quality really matters.
Of course, that's a given--but it's particularly important in the printing world. That's because the quality of your machines will directly influence many other parts of your business, including:
