Frustrated With BAD Tech Support? You’re Not Alone

Posted on Jul 11 2024.
Frustrated man head on desk

A recent stream of Reddit comments emerged detailing a series of poor customer service experiences with tech support. While I typically try to stay clear of Reddit and its gang of chronic whiny-pants commenters, I scrolled through a few, you know, for research purposes since I’m in the industry. A few of the complaints sounded so outlandish – like the lady who claimed the technician took a bathroom break in her attic – that it almost seemed impossible they could be true. However, other more common issues on the thread I’ve experienced myself, and to be candid with you, they sucked!

The Silent Danger: A Powerful Lesson For Every Business From This $1.6 Billion Ransomware Attack

Posted on Jun 26 2024.

In recent months, the alarming cybersecurity breach at Change Healthcare, the health care payment-processing company under the health care giant UnitedHealth Group, has thrown a spotlight on a chilling reality: cyberthreats can lurk undetected within our networks, ready to unleash chaos at a moment’s notice.

“Savings” That Could Cost You EVERYTHING

Posted on Jun 11 2024.
Mouse with cheese near a trap

As a business leader, you’re always looking for ways to increase revenue, cut expenses and grow your bottom line. Implementing AI tools, shopping services and running a more efficient operation are great ways to do that. One place you do NOT want to cut corners is using free antivirus or firewall software.

How Poor Tech Support Is Slowing Down Your Business

Posted on Jun 4 2024.
skeleton on the desk

If you’re serious about growing a successful, profitable business in 2024 and beyond, there’s no room for pass-the-buck tactics – especially when it comes to IT support. The efficiency of your IT team isn’t just a convenience – it’s a cornerstone of your operational capability.

How You Can Easily Eliminate Tech Problems In Your Business

Posted on May 21 2024.
people at desk with laptops

Now more than ever, we rely on technology to run our businesses and our lives. When the “Internet goes down,” most businesses come to a standstill until they are back online, costing thousands in lost productivity and sales. A perfect example would be the AT&T outage that happened a few weeks ago, when an estimated 1.7 million customers, including small business owners, lost service.

AT&T Attack Reveals 73 Million Customer Records Exposed On The Dark Web

Posted on May 14 2024.
data Breach

In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for about 7.6 million current AT&T account holders and 65.4 million former users, totaling approximately 73 million affected accounts.

The Safest Way To Shop For Mother’s Day Online

Posted on May 6 2024.
online shopping - laptop & hands

Are you planning on buying gifts for the special women in your life for Mother’s Day? If you shop online, there are a few ways to do it SAFELY. During the holidays, cybercriminals ramp up various scams to capitalize on innocent people looking for gifts online. These scams range from fake offers to sham giveaways, all with the goal of stealing your money and information. Times and technology have changed drastically in just the last year, meaning what kept you safe before is no longer enough.

10 Things Great IT Providers Always Do

Posted on Apr 29 2024.
screen with trophy

What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At TC Technologies, Inc., we believe there are many deciding factors that separate even the good from the great providers, but when our clients switch from their old companies to us, we get the same feedback over and over. The problem isn’t that they didn’t know they had bad support; they just didn’t know what good support was.

What Is Bad IT Support Costing Your Business?

Posted on Apr 19 2024.
Young Boy Businessman with Telephone on His Head

In our technology-driven world, efficient IT support is the backbone of any successful business. From ensuring seamless operations to safeguarding sensitive data, reliable IT services are crucial for maintaining productivity and protecting your bottom line. However, not all IT support is created equal, and the cost of settling for subpar services can result in expensive consequences for your business. Bad IT service can negatively affect employee productivity, customer happiness and operational efficiency and quickly eat into your profits.

Boosting Workplace Productivity

Posted on Aug 29 2023.
hand drawing upward line with productivity across the bottom

"Productivity" is one of those buzzwords that you've likely heard all your working life. But what does it really mean and how can you boost it in today's complex world? Here are all the tips you need to succeed.

What Is Workplace Productivity?

In its simplest form, "workplace productivity" is about getting things done at work. No big deal, right?

The truth, however, is that your company's definition of productivity should be more intricate than that. You may want to ask yourself questions like these:

2023 Tech Tips CTA

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