Managed IT Services

Any downtime in your workflow will be expensive. You can’t afford to lose money or time due to technology hiccups, which is why TC Technologies provides skilled network support to reduce overspending to keep your business going.

Let’s take a look at how our in-house managed IT services can help your business achieve greater cost savings and more reliable security via managed IT services, below.

What are Managed IT Services?

Managed IT services allow you to outsource your in-house IT needs and is ideal for a wide range of business situations. Whether you need to entirely replace an in-house IT option, supplement your existing team, or reduce their workload to refocus in a more efficient manner, our managed IT services will meet you where you are. In other words, we are your remote IT team who are ready to help you whenever you need it.

IT Staff Support

If you have an in-house IT department, we can support your team with routine maintenance, freeing them up to focus on the bigger-picture initiatives. We’ll provide up-to-date best practices to help your IT department achieve the most secure network possible. Think of us as an extension of your team as we remotely support your IT team.

Independent Security Testing

If you lack a dedicated IT department, we’ll conduct thorough testing of your network security, quickly identifying any cracks in the system and developing a comprehensive plan for getting you on track to a robustly secure system.

When you enlist our experienced managed IT technicians, they’ll assume full responsibility for a defined range of tasks, services, or equipment. Bringing in a range of specialized skills and knowledge to bolster your team, a managed IT service provider will maintain, monitor, and anticipate the technical needs of your business.

Our Managed IT Solutions

Network Support

Network Monitoring Support ensures your system stays functional and running efficiently. TC Technologies designs network support solutions for a variety of industries and business sizes and can customize a solution that will work seamlessly and efficiently for your organization.

Learn More About Network Support

Backup and Disaster Recovery

You can't recover what isn't backed up. TC Technologies offers a large variety of solutions to first backup your data. These files can then be easily recovered should you ever lose them to a disaster or server crash.

Learn More About Backup and Disaster Recovery

Security

Recent studies have shown that 60% of small businesses that are the victim of a security breach go out of business within six months. No organization wants to become part of this statistic.

Learn More About Security Solutions

Printer Management

With managed print services, also known as printer management or MPS, you’ll enhance the efficiency of your printer fleet, experience less downtime, and only pay for the supplies you need, when you need them.

Learn More about Printer Management

User Management Helpdesk

With managed IT services from TC Technologies, you get the full support of our IT staff through our user management helpdesk. Our Helpdesk is available to troubleshoot your IT issues, and our Certified Technicians are waiting to take care of your equipment remotely or onsite.

Learn More About User Management Helpdesk

Digital Watchdog Computer Protection

Your computer—and your network—need comprehensive protection. With Digital Watchdog, we offer remote monitoring, antivirus protection, malware removal, and more. We offer protection for residential and business computers and networks.

Learn more about Digital Watchdog

Benefits of Managed IT Services

Managed IT services let you get back to managing your business. Whether you want to be more proactive in the face of increased cybersecurity threats, your PCs are running at less than optimal speeds, or you want to make a change for the better when it comes to your budget, our solutions will help you get there.

Reliable Partners

Our technicians are trusted experts in tech security. We confidentially handle our clients’ most sensitive data every day and stay up to date on the latest threats, scams, and spyware - helping to prevent security breaches before they happen.

Our remote monitoring panel ensures that your network is watched 24 hours a day, every day, ensuring your network is running at optimum efficiency.

We can filter email before it hits your internal server, providing regular patch management and software updates, scans, checkups, spam and virus removal, and more.

We also advise businesses across a wide range of industries on PCI standards, HIPAA compliance, and other industry standards.

As IT specialists, we can support your team in developing a robust IT strategy, taking into consideration all your business needs and broader goals while maintaining constant accountability to the highest of standards.

In short? Businesses of all sizes have come to rely on us for all aspects of their IT needs.

Uptime Efficiency

Because so many of our core services are conducted remotely, 24/7, you don’t need to wait to set up an appointment during normal business hours to know that your network is being supported.

If something goes wrong, we’re already one step ahead. No more remembering to run scans or perform software updates - our technicians make that part of their regular monitoring and maintenance routine.

With 24/7 managed IT services, our providers aren’t tied down to a regular 9-5 work schedule, meaning that your regularly scheduled employees experience far fewer workflow disruptions. Better managed uptime means more cost savings in the long run.

Data Security

While we’ve already covered several security-enhancing benefits above, it’s worth touching a bit more on our data security and backup services - because data is at the core of any business.

We offer continuous, encrypted backup via the cloud in multiple offsite locations to keep data safe and secure. This can save your business hundreds of hours in lost time from data re-entry should a data loss occur. If you should suffer a data loss, we can provide your insurance company a full rundown of the information they require to reimburse your business for losses associated with data recovery.

Remember, not every cloud service provider also provides managed IT services on their cloud. The TC Technologies difference? We offer our full scope of managed IT services with cloud-based backup as part of our commitment to your security. Cybersecurity threats are constantly evolving - which makes it our priority to stay several steps ahead. We’ll help you reduce your risk exposure and bolster your business with the most up-to-date, sophisticated services available.

Managed IT for Every Department

Managed IT services don't just help your IT department. In fact, it's good news for teams all across your company. Here are a few examples:

CUSTOMER SERVICE

Customer service teams need to be fast, flexible, and accessible. With managed IT services, you can support these teams with networks that are always up and running, processes that don't fail right when you need them, and organizational structures that keep different apps and tools within reach.

HUMAN RESOURCES

Your HR department handles all kinds of sensitive data. Luckily, all of that information can be handled efficiently and securely with help from managed IT services. Solutions like access control, two-factor authentication, encryption, and more can protect sensitive data from falling into the wrong hands.

PROJECT MANAGEMENT

Project management involves a lot of collaboration and communication. Managed IT helps keep these teams on track by providing the tools they need to stay in touch across time and space, all without the pitfalls of complicated tech solutions.