Scott

When it comes to office printing and imaging there are many print and copier dealers that talk a good game but TC Technologies delivers.  For the past 25 years we have relied on TC Technologies to maintain our office printer fleet.  Our recent move to new offices demonstrates the continued dedication of TC Technologies to meeting our goals which focused on creating a more efficient, cost effective and secure document imaging environment.

A print study was conducted by TC Technologies which found that we had an excessive number of print devices resulting in underutilization and excessive costs.  It was also determined that there was a great deal of wasted print, a less than ideal level of hardcopy document security and a lack of accessibility to various document imaging functions for many of our team members.

TC Technologies recommended and implemented a new fleet configuration which:

• Reduced the print fleet to 32 networked devices from the previous 72 devices and eliminated 53 personal desktop printers.
• Provided the needed print, copy and scan functionality for every team member
• Instituted a secure release system for documents
• Introduced simple rules-based printing to enforce 2-sided and monochrome print as primary output choices.

The results have been impressive with our company tracking a 40% reduction in the cost of office printing.  Along with the lower cost, paper consumption has been reduced which complements our sustainability efforts.  Document security and output flexibility have been greatly enhanced since pages can no longer be printed until the document owner is authenticated using their ID badge and releases the document for printing at the device.  The response time for onsite managed print services is excellent, often the same day if not within a few hours.

What I absolutely love about working with TC Technologies is they recommend solutions that save us money even when it reduces their fees.  They value the long-term relationship more than their own selfishness.  That is a valued business partner and I am glad that a large global company like us can support a local company in Buffalo where we have one of our biggest offices.  Thank you TC Technologies for partnership!